Privacy Policy

1. Introduction

MedMedia Pte Ltd. ("us," "we," or "MedMedia") is committed to respecting the privacy rights of our customers, visitors, doctors, dentists, healthcare providers, and other users of the services ("Services") provided via the Singapore Medical Clinic website (collectively, "Website"). We created this Website Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Website, and to demonstrate our commitment to fair information practices and the protection of privacy. If you are using on behalf of an individual or entity other than yourself, you represent that you are authorized by such individual or entity to accept this Privacy Policy on such individual's or entity's behalf. Your use of the Website is governed by this Privacy Policy and the Terms of Use .

2. Links to Other Websites

Our Privacy Policy is only applicable to our website.  This Privacy Policy is only applicable to the Website, and not to any other websites that you may be able to access from the Website or any website of MedMedia's partners, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. does not share your personal information with those websites and is not responsible for their privacy practices.  These other websites may have data collection, storage, and use practices and policies that differ materially from our Privacy Policy.  Some web sites may also have the look and feel of our website.  Please be aware that you are on a different site and that this Privacy Policy only covers

3. Traffic Data Collected

We automatically track and collect the following categories of information when you visit our Website:
(1) IP addresses;
(2) domain servers;
(3) types of computers accessing the Website;
(4) types of web browsers used to access the Website;
(5) referring source which may have sent you to the Website; and
(6) other information associated with the interaction of your browser and the Website (collectively "Traffic Data").

4. Personal Information Collected

In order for you to access services, you may be required to provide our website with personal information that may personally identify you.  Such personal information includes the following categories of information:
(1) Contact Data (such as your e-mail address and phone number);
(2) Demographic Data (such as your gender, place of residence);
(3) Insurance Data and
(4) Medical Data (such as your previous doctors’ visits).

If you communicate with us, for example, by e-mail, any information provided in such communication may be collected as Personal Information. The other types of personal information that we collect include those information which you voluntarily provide to us when you choose to use some of services, such as search function and through responses to surveys, questionnaires etc. We may share the data and information collected with our agents or affiliated companies, or third parties including business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operations; parties who carry out statistical research, advertisers and other parties who may wish to use such information for promotional purposes; parties with whom we may be in negotiation concerning a possible merger, or a sale of our business or assets or a similar transaction

5. Cookies

"Cookies" are small computer files that are transferred to your computer's hard drive that contain information such as user ID, user preferences, lists of pages visited and activities conducted while browsing the Website. We use cookies to customize your experience on If you block the cookies, you may not have access to the entire set of features of  In addition, our business partners and other third party websites may also use cookies. We do not link the information stored in these cookies directly to any of your Personal Information you submit while on the Website.

6. Web Beacons

We also may use "Web Beacons" to collect anonymous, non-personal information about your use of our Website and the sites of selected sponsors and advertisers, and your use of emails, special promotions or newsletters we send to you. "Web Beacons" are tiny graphic image files imbedded in a web page or email that provide a presence on the web page or email and send back to its home server information from the user's browser. The information collected by web beacons allows us to statistically monitor how many people are using the Website and selected sponsors' and advertisers' sites, or opening our emails, and for what purposes.

7. Website Analytics uses third party website analytics services to find usability problems to make easier to use.  These website analytics services do not collect personal information that you do not voluntarily enter into

8. Storage stores all traffic data and personal information indefinitely, even after “deletion,”

9. Other Use of Your Information

You agree that may use your personal information to allow your doctors to make appointments with other doctors on your behalf through the website services.

10. Sharing of Information

Generally, does not share, sell, rent or trade your personal information with any third parties for any purposes except for these following instances.  For example, if you use our services to schedule an appointment with any of our healthcare providers, we will share your contact data, demographic data, insurance data etc. with the healthcare provider you selected.  In order to customize your advertising interactions, we may share your personal information with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis.  We will also share your personal information and website traffic data with our business partners who assist us in performing core services (such as hosting, billing, fulfillment, or data storage and security) related to the operation of our website. We may transfer information about you to another company in connection with a merger, sale or acquisition by or of MedMedia. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy. MedMedia does not share, sell, rent or trade your Personal Information with any third parties for their promotional purposes.

11. User’s Choice

If you choose not to provide us with any personal information, you can still access and use much of website.  But you will not be able to access and use those services that require your personal information.

12. Confidentiality and Security may disclose your personal information or any other information we collect about you if it is necessary to: (1) comply with a court order or other legal process; (2) protect the rights, property or safety of or another party; (3) enforce our Terms of Use; or (4) respond to claims that any posting or other content violates the rights of third-parties.

13. All healthcare providers, doctors and dentists

All healthcare providers, doctors, dentists, their employees, and their agents should be particularly aware of their obligations of patient confidentiality, including without limitation their obligations under the "Singapore Medical Council Ethical Code and Ethical Guidelines" & "Singapore Dental Council Ethical Code and Ethical Guidelines" when interacting with and in communication with,

14. Security

The security of your Personal Information is important to us. follows generally accepted industry standards to protect the personal information submitted to us, both during transmission and after we have received it. in good faith will make all efforts to store personal information in a secure operating environment that is not open to the public. But all users of must understand that there is no such thing as complete security, and we do not guarantee that there will be no unintended disclosures of your personal information.

15. Lost or Stolen Information

You must promptly notify us if your contact data is lost, stolen, or used without your permission. When we are notified, we will remove that contact data from your account and update our records accordingly.

16. Updates and Changes to Privacy Policy

Please review this Privacy Policy frequently.  We reserve the right, at any time, to add to, change, update, delete, or modify this Privacy Policy.  In all cases, use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.

17. Controlling Your Personal Information

Registered users and healthcare providers of can modify some of the personal information in their profile by informing us. Upon your request, will use commercially reasonable efforts to delete your account and the personal information in your profile.  But it may be impossible to remove your account without some residual information being retained by  Registered users who wish to close their account should

18. Contact

If you have any comments, concerns or questions about this Privacy Policy, please contact us at


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